SELLING TERMS AND CONDITIONS
OBJECT OF THE ONLINE CONTRACT AND ITS DEFINITION
To purchase "on line" contract means the distance contract and that the legal transaction concerning the PRODUCTS, SPORTS EQUIPMENT, in the www.ethen.eu site; The contract is between Ethen S.R.L. CUSTOMER and the consumer under a distance sales system organized by the supplier, who, for this contract, uses the technology of distance communication called "Internet." All contracts, therefore, will be made through the access by the consumer client to the corresponding website at: www.ethen.eu following the procedures for the purchase of the property. For the final consumer is the person who buys goods and services for purposes not directly related to their professional activity. Below we report the conditions of sale that will remain effective until changed by the supplier. Any changes to the conditions of sale will be effective from the moment they are published on the website and will refer to sales made from that moment on.
All the selling prices of the exposed services indicated on the website, for which an offer to the public pursuant to art. 1336 cc, they are inclusive of VAT
For all orders with delivery in Italy, shipping costs to be added to the total cost of the article inserted into the cart are fixed at € 6,00 for amounts less than € 45.00, € 3.00 for amounts exceeding € 45,00, will be free for amounts exceeding € 70.00.
For orders with delivery abroad, the shipping charges are variable depending on the destination country, the cost estimate is displayed before completion of the order. The formalities for the import of PRODUCTS (eg. Customs formalities) and all possible additional costs due to taxes or fees provided by law in the host State (duties, indirect taxes, etc. ) will be directly at the expense of foreign consumers .
CONCLUSION OF THE CONTRACT
The purchase agreement can take place only when there is complete filling in the "on-line" application form including consensus expressed by the adhesion itself. The contract in any case is concluded by sending of an e-mail confirmation by Ethen SRL to the CUSTOMER that normally occurs within the next business day. The contract is deemed not perfected and effective between the failing of that e-mail parts. CUSTOMER agrees, once the online purchase procedure, to handle the press and the conservation of this contract. The information contained in this contract have been, however, already examined and accepted by the CUSTOMER, who acknowledges, as this step is mandatory before the purchase confirmation.
The customer can pay the ordered goods using only the methods of online payment indicated on the purchase.
MANNER OF PAYMENT
The payment methods available to you are as follows:
Ethen SRL guarantees the security of payment and the data related to the credit card, as ALL payment transactions are made DIRECTLY by the Banking Institute itself, on its own secure server and neither Ethen SRL nor anyone else will ever be aware of the data and number of credit card for payment.
At the time of purchase you will be issued a receipt or invoice, which will be one sales document that will be inserted in a sealed envelope and sent with the goods in the space reserved for the transport documents. In the case of export outside the European Union an invoice will be issued.
TIME OF DELIVERY AND DELIVERY OF PRODUCTS
Delivery of products: subject to the right of withdrawal provided below, Ethen SRL is committed to deliver the PRODUCTS via carrier for their transport to the address indicated by the Client in the purchase order. Delivery is made by express delivery therefore mailboxes can not be accepted. The shipment of goods from the place of Ethen SRL, is generally carried out within seven days of receipt of the order or in time possibly longer (but no more than 14 days) in the e-mail confirmation of the contract. For orders of customized items confirmation will be agreed between the parties.
Ethen SRL will not be responsible for delivery errors due to inaccuracy or incompleteness in filling in the purchase order by the CUSTOMER. In case of failure to deliver for causes attributable to the CUSTOMER the referral will be made to the latter to be made in advance expenses.
Delivery will take place throughout the entire European Union and also in non-EU country. For deliveries to be made out of the European Union the order must be preceded by an email to verify the possibility of proceeding with the shipment.
Unavailability of Products: Ethen SRL fits into the Web site only products from its warehouses or in production. Occasionally the sales made by the company in its different modes may result in the temporary unavailability of the products ordered. In this case Ethen SRL will send the e-mail order confirmation to the CUSTOMER with an indication of Pending Order with an indication of the time needed for processing.
The CUSTOMER may at its option:
a) require the immediate execution of the available products and cancel the order products not in stock;
b) wait for the complete availability of products for order fulfillment;
c) cancel the entire order.
In cases a) and c) the CUSTOMER will be entitled to a refund of any amounts paid for products that will not be shipped.
Ethen SRL will pay, in relation to the PRODUCTS purchased by the CLIENT, the legal guarantee of compliance with the terms and conditions set out in Articles. 128 et seq. of the Consumer Code (Legislative Decree 6 September 2005, n. 206. In particular, the rights arising from this guarantee may be exercised on condition that the PRODUCTS have been used correctly, with due diligence and in accordance with the intended use and as provided in the attached instructions and upon presentation by the CUSTOMER of the delivery note received with the same and indicating the order number. The costs related to the return of PRODUCTS due to the exercise of the guarantee will be borne by Ethen SRL .
Correct DATA: CUSTOMER agrees and undertakes, once the Selling procedure "on line", to handle the press and keep the present general conditions, which, however, has already seen and accepted as a necessary step in buying, as well as the specifications of the product, and that in order to fully satisfy the conditions of which at artt. 3:04 DECR. Legislative. N ° 185/1999. It is strictly forbidden for the CLIENT to enter false and / or invented and / or fantasy, the registration process required to provide him with the execution of this contract and the subsequent communications; the personal data and e-mail must be their only real personal data and not some other person, or fantasy. It is expressly forbidden to make double entries corresponding to a single person or enter data of third parties. Ethen S.R.L. It reserves the right to prosecute any violation or abuse, and for the protection of all consumers.
The CLIENT agrees to pay the price of the purchased goods in the time and manner specified in the contract.
Receipt of the PRODUCTS: Upon delivery of the PRODUCTS to the CUSTOMER by the carrier for their transport, the CUSTOMER must check the presence of the carrier:
a) the amount and type of PRODUCTS ordered the same as indicated in the transport document;
b) that the packaging used for transportation is intact, not damaged, wet or otherwise altered, even in the closing materials.
Any abnormalities should be challenged immediately to the carrier upon receipt of the PRODUCTS by their indication in the delivery note.
RIGHT OF WITHDRAWAL
Ethen Srl recognizes the right of withdrawal as provided by law. The deadline to exercise this right is 10 days from the date of receipt of goods (he shall prevail bulletin signed at the time of delivery) as provided by law.
By that date, the customer is required to send written notice and signed a letter sent by fax to +39 0362 995738 or by e-mail at email@example.com
Once such notice of withdrawal, our Customer service will quickly inform the customer instructions on how to return the merchandise.
The goods must be returned intact and in original packaging, complete with all its parts (labels, boxes, receipt) and without having suffered any damage. Upon his arrival at the warehouse, the goods will be examined and, in the presence of damage or tampering (which will be promptly disclosed at initial sale), the withdrawal can not be exercised.
Ethen Srl will refund the customer the amount paid within 14 days of the return date of the goods by crediting bank transfer exact amount that the customer has paid for the purchase of goods ordered on the IBAN bank account details communicated by the CUSTOMER. The shipping costs for returning the goods are borne by the CUSTOMER.
RESOLUTION AND TERMINATION CLAUSE
Ethen S.R.L. has the right to terminate the contract by simply informing the customer with adequate and justified reasons; in this case the customer shall only be entitled to a refund of the amount already paid and taken.
Any dispute regarding the application, execution, interpretation and violation of Selling stipulated "on line" contracts through the site Ethen S.R.L. www.ethen.eu is subject to Italian jurisdiction; these general conditions are reported, although not expressly referred to therein, in conjunction with the Legislative Decree No. 50 of 15.1.1992 and Legislative Decree No. 185 of 22.5.1999. In any dispute between the parties relating to this contract the court of residence of the customer or elective domicile of the final consumer (Art. 1469 Bis # 19) shall have jurisdiction. For all other disputes the court of Monza shall have jurisdiction.